Service & Support

At HÜBNER Photonics we pride ourselves in the quality of our products as well as the speediness of our service and support. In the unlikely event you will need to reach out to us we are here to help as fast as we can. We understand time is precious and down time can translate to lost experimental time, so we will help as quick as we can. All our staff are trained in first diagnosis and in most cases an online remote session will be able to identify and solve the issue.

Before you fill in the form below check the FAQ pages to see if your question is addressed there. In the form be sure to include:

  • Product line (Cobolt, C-FLEX, C-WAVE, VALO, customised subsystems)
  • Serial number
  • Description of your problem